Home » Bigpesa
  • The bookie has launched an android app for its users
  • The jackpot has too many matches that makes winning the jackpot almost impossible.
  • Not recommended
  • No live match tracker available for participants.
  • Limited customer care support options, with no live chat or phone support available.

Unfortunately, we do not recommend Bigpesa to our fans as Bigpesa is in constant litigation over payment of winning bets to punters.

Bigpesa is a well-designed and user-friendly betting site and casino that offers a wide range of gaming options. The site’s layout is clean and simple, making it easy to find the desired games and place bets. The homepage features the latest promotions and popular games, while the menu bar provides easy access to all the site’s features. The site also offers a mobile app for players who prefer to bet on the go.

BigPesa home page

Bigpesa at a glance

Bigpesa is owned and operated by Incentive Games LTD, a company registered in Kenya. The site is licensed and regulated by the Betting Control and Licensing Board (BCLB), under registration licence number 0000140. This ensures punters that it operates within the legal framework for online gambling in Kenya.

Casino Options

Bigpesa offers a wide range of casino games, including popular classics like blackjack, roulette, baccarat, and poker. They also have a great selection of slot games, featuring titles from some of the top software providers in the industry. The site’s live casino section is particularly impressive, with high-quality streams and professional dealers.

Payment options

Bigpesa supports a variety of payment methods, including credit/debit cards, e-wallets, bank transfers, and mobile payments. Deposits are processed instantly, while withdrawals may take a few days to complete depending on the method you choose. M-pes and Airtel are the most commonly used in Kenya and from what users say, their service is not the best

BigPesa Payment options

Customer service

Bigpesa has a live chatbot that players can use to get in contact with the big pesa team. The response time is also decent and there are no delays.

BigPesa Customer support

The registration process is simplified enough to take as little time as possible. You get registered just by inputting your number on the prompt provided and choosing a password. Also a player can get registered by calling the number provided on the prompt at the website. It doesn’t get easier than this.(image)

BigPesa Sign up

The bookie has a great  following on Facebook which is a good indication on how it engages with its players. As evidenced by the timely replies and comments on Facebook, it’s clear that the bookie customer support is strong.

BigPesa Facebook support

BigPesa platform

Bigpesa has simplified its site such that you could search for the league and sport of your choice alphabetically on the menu. Also, the bookie has provided quick links for users to some of the popular products on offer such as, bonuses and favourite team fixtures.

On its menu at the home page, players and gamers will come across live games, virtual sports, casino and live casino among others. The sportsbook has also given its players the freedom of accepting or denying odds change while placing bets.

BigPesa BetSlip

Under the virtual games, players have several options to choose from and place bets such as virtual dog races, virtual world cup among other games.

Description of promos and bonuses available to the players are listed under the promo offers section.

The good

Mobile app available for convenience.

The bad

Mobile version does not have chatbot for contacting Bigpesa support desk.

Not at all recommended

Promo and bonuses

  1. Free new entry bet. This promo can only be used on a pre-selected game by the bookie.
  2. Multibet refund on stake played. This promotion is applicable to existing players when deposited funds exceed 30 kes.
  3. For deposits in excess of 500 kes through mpesa, players will receive mpesa charge cashback. This offer is only applicable when the payment provider is mpesa.
  4. Referral bonus. Whenever existing players refer new players to the bookie, they are awarded 50 kes. They also get to earn 20% of profits earned by the bookie from the referral for a period of 6 months
  5. There is a 10% increase in earnings for stakes exceeding 1000 kes and odds not more than 2
  6. A free jackpot bet for new players.
  7. For new players, they earn a 50% bonus on initial bets of 51 kes or more.
  8. If new players place their first bet with stake amounts between 100 kes and 500 kes, they earn 2 jackpot entries absolutely free.

Quality of odds

Average. Bigpesa giving 1.85 for a 50/50 chance is quite average.

Betting limits

The least amount allowed by the bookie is 10 kes while the highest is 20,000 kes. The least amount allowed to withdraw is 10 kes while the highest amount is 70,000 kes.

Mobile options

The sportsbook has a mobile android application ready for download at their website.


Overall, Bigpesa offers a great user experience for players looking for an all-in-one online casino and sports betting platform. The site’s casino options are diverse and well-designed, while the sportsbook offers a wide range of markets and competitive odds. The platform is user-friendly and reliable, with a range of payment options and convenient deposit methods. Whether you’re a seasoned player or a beginner, Bigpesa has something to offer.


I am inclined to give this bookie 4 stars. Too many matches for the jackpot prize. Also the cap on winnings is likely to discourage players.


BigPesa gives a free jackpot bet upon registration?

Yes. Bigpesa awards its new players 2 free jackpot bets. However at the time of writing this review, there were no free bets being offered by the bookie.

Bigpesa Details

Deposit Methods:
Withdrawal Methods:
Withdrawal Limits:
4.0 rating

Leave a Reply

Your email address will not be published. Required fields are marked *