- Colorful and enticing interface.
- Wide range of betting options.
- Generous betting limits.
- Slow or no payments.
- Poor Customer Service.
- Suspension of winning accounts.
- Limited payment methods (only M-pesa).
- Lack of cashout feature.
- No live chat feature.
BetAfric: The Worst Sports Betting Site in 2024
Since the Kenyan government legalized sports betting through the BCLB, the market has been flooded with a variety of betting platforms vying for your attention. Punters across Kenya have an array of sportsbooks to choose from, each offering unique features, promotions, and odds to attract users.
Our Recommended Sportsbooks
But today, we’re not here to highlight the best betting sites in Kenya. Instead, we’ll be focusing on the less favorable options available to Kenyan punters.
Unfortunately, not every betting platform is up to the mark. Some sites may have slow-loading interfaces, limited payment methods, or fewer promotions, which can make the overall betting experience less enjoyable. Others might offer less competitive odds or poor customer service, leaving you frustrated. Sadly, BetAfric will be the first one on our list.
Why You Shouldn’t Bet with BetAfric
Chances are you haven’t tried BetAfric and may never try it, as the SMS verification on their website never works. However, limited reach alone isn’t reason enough to land BetAfric on our list of the worst betting sites.
The largest complaint about BetAfric is that they don’t have a new player bonus offer. Let’s say you want to place a few bets as a new customer. Why would you pick them? The product itself is nothing special, and there’s absolutely no sign-up perks to incentivize you to try it out. In fact, the lack of an offer actually encourages potential customers not to sign-up. If there’s nothing that differentiates it from the competition, why wouldn’t you wait and see if they decide to offer a new player bonus in the future?
While the BetAfric app hasn’t been rated too many times, its scores are unimpressive, and users are complaining that the app hangs a lot. Beyond technical issues and lack of bonuses, there are far more troubling reasons to avoid this betting site:
1. Allegations of Withdrawal Issues
Many users have reported severe difficulties in withdrawing their funds from BetAfric. Withdrawal issues are one of the most critical red flags when it comes to betting sites. It’s your money, and you should be able to access it without unnecessary hurdles. BetAfric has been plagued with allegations of delayed or denied withdrawals, which is a significant concern for any punter.
2. Poor Customer Service
Customer service is the backbone of any online platform, and for a betting site, it’s even more crucial. Unfortunately, BetAfric falls short in this area. Numerous users have complained about the unresponsiveness and unhelpfulness of the BetAfric customer support team. When you’re dealing with money and the complexities of online betting, timely and effective support is essential, but BetAfric seems to ignore this basic need.
3. Multiple Reports of Slow Payments and Non-Payments altogether
Betting should be about the thrill of the game, not the anxiety of waiting for your winnings. BetAfric has been frequently criticized for its slow payment processing, with users reporting long delays before they receive their payouts. This creates a frustrating experience, especially when compared to other platforms that offer quicker and more reliable payment processing.
Beyond slow payments, there have been multiple allegations where BetAfric simply did not pay out winnings at all. This is a severe breach of trust and legality. If a betting site doesn’t honor its payouts, it is not just unreliable—it’s outright deceptive.
5. Risk of Account Closure for Winning Bets and Confiscated Winnings
Imagine placing a bet, winning it, and then suddenly finding your account closed with no explanation. There have been several reports of BetAfric closing accounts of users who consistently win. This unethical practice is designed to prevent the site from losing money but leaves punters out in the cold. It’s a clear sign of a platform that does not respect its customers.
In line with account closures, some users have also reported that their winnings were confiscated without proper explanation. This kind of behavior is unacceptable and raises serious questions about the fairness and transparency of BetAfric.
6. Very Slow Payouts
In an industry where speed and efficiency are crucial, BetAfric’s slow payout times are a major drawback. Users have reported waiting weeks, if not months, to receive their money. This slow process can completely ruin the betting experience, leaving users feeling cheated and frustrated.
7. Allegations of Suspended Accounts
There are also disturbing reports of BetAfric suspending accounts without proper justification. Whether it’s due to large winnings or simply questioning a payout, account suspensions are another tactic that BetAfric allegedly uses to avoid paying out. This creates a hostile environment where users are unsure if they’ll ever see their money again.
8. Reports of Late M-Pesa Deposits
Even depositing funds into your BetAfric account can be a hassle. Users have reported significant delays with M-Pesa deposits, one of Kenya’s most popular payment methods. This delay can prevent punters from placing timely bets, further diminishing the platform’s usability.
Will Betafric? Maybe, maybe not… and I think they’re OK with that. It used to be a great online betting site, and that might be all that it ever is.